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Service Advisor – Babbitt Ford Lincoln

Location: Flagstaff, AZ

Schedule: Monday – Friday, 8:00 AM – 6:00 PM (with a 1-hour lunch break). Rotating schedule includes just one Saturday per month from 8:00 AM – 3:00 PM.

Compensation: Competitive Commission Pay with Earn Potential ranging from $60,000-$120,000+

About Babbitt Ford

Since 1912, Babbitt Ford has been recognized as the Dealership of Choice for automotive employment. For over a century, our cornerstone for success has been a steadfast commitment to our employees, management, families, and local community. When you join Babbitt Ford, you aren't just taking a job—you're building a career with a trusted, community-focused team.

The Role: Service Advisor

We are seeking an EXPERIENCED customer-centric and motivated Service Advisor to join our busy service department. In this role, you will act as the crucial link between our customers and our technical team.

Key Responsibilities:

  • Customer Relations: Warmly greet customers and act as their primary point of contact throughout their service experience. Ensure we do everything in our ability to reach 100% customer satisfaction.
  • Appointment Scheduling: Efficiently manage and book service appointments.
  • Communication: Clearly translate customer concerns to the technical staff and provide regular status updates to vehicle owners.
  • Service Consulting: Inform customers of recommended repairs, factory recalls, safety notices, and recommended maintenance to ensure vehicle longevity.
  • Utilize Ford Programs: Ford Motor Company provides tooling and job aid to help simplify warranty and overall repair process.
What We Are Looking For:
  • Fundamental relationship-building and communication skills.
  • A positive, solution-oriented attitude.
  • Well versed and experienced in writing Service at a Franchise Car dealership.
"Best in Class" Employee Benefits We believe in taking care of the people who take care of our customers. Babbitt Ford offers a robust, comprehensive benefits package:
  • Financial Security: Competitive pay, aggressive commission opportunities, and growth pathways.
  • Retirement Planning: 401(k) Retirement Plan.
  • Health & Wellness: Medical, Dental, and Vision insurance.
  • Tax-Advantaged Accounts: Flexible Spending Accounts (FSA) for Healthcare and Dependent Care.
  • Peace of Mind: Short-Term & Long-Term Disability, Group Life Insurance, and Accidental Death Insurance.
Ready to Join Our Team? Take the next step in your automotive career with a dealership that values your time and your talent.

To Apply: Please call Ross, Charlie or Ryan at 928-774-5063 to discuss this opportunity.

Babbitt Ford is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Shift:
  • Day shift
Work Days:
  • Monday to Friday
Experience:
  • Service Advisor: 2 years (Required)
License/Certification:
  • Driver's License (Required)
Work Location: In person
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