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A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
*Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Support the application of club policies, procedures and compliance. Embrace inclusion and diversity, by working together with collaboration and respect.
Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department. Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices. Sells BJ’s membership products to potential new and existing members with high energy and determination Drives toward goal achievement, defined by business established benchmarks and results Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status. Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
Maintains all club policies and procedures.
Qualifications Prior front line/customer service or previous sales experience preferred. Computer proficiency preferred.
Environmental Job Conditions
Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.
Who We Are BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states - and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more - all at unbeatable value.
Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.
