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<p>John Deere Company is looking for a highly motivated and experienced Construction & Forestry Field Representative who is passionate about providing outstanding service and has a strong commitment to the John Deere brand. The ideal candidate will have a minimum of five years of experience in construction and/or forestry service and sales, excellent customer service skills, and a keen understanding of the industry. This position requires a customer-focused professional who is able to identify and address customer needs in a timely and efficient manner. The successful candidate will be a creative problem solver who can develop solutions to meet customer demands. If you possess these qualifications and are an enthusiastic team player, we encourage you to apply.
Responsibilities:
Develop and maintain relationships with customers to ensure their satisfaction with John Deere products and services.
Identify customer needs and develop meaningful solutions to address their inquiries.
Provide technical advice and support to customers regarding John Deere products and services.
Monitor customer feedback to identify areas for improvement in customer service and product offerings.
Develop and execute sales plans to meet customer needs and promote John Deere products and services.
Participate in industry events and conferences to promote the John Deere brand.
Analyze customer data to identify trends and insights that can be used to improve customer service and product offerings.
Ensure customer complaints and concerns are addressed in a timely and professional manner.
Adhere to all safety procedures and regulations when servicing customers in the field.
Maintain a high level of knowledge of John Deere products, services, and industry trends.</p><p>John Deere Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>