Consumer Engagement Manager

Job Description • Create & communicate incentive plans for the sales associates & leaders • Manage the incentive budget • Lead huddles to drive excitement & reiterate contests & important topics of focus • Engage with the employees heavily in chat • Communicate with the client directly • Drive revenue for the Client by engaging, coaching and incentivizing sales • Develop and implement strategies to engage sales agents in promoting health insurance products • Build and maintain strong relationships with sales agents • Train sales agents on product knowledge, sales techniques, and compliance requirements • Provide ongoing support and guidance to sales agents • Monitor sales agent performance and provide feedback • Analyze sales data and trends to identify opportunities for growth • Collaborate with marketing and product development teams to create sales materials • Serve as a point of contact for sales agents • Stay informed about industry trends and competitive landscape Requirements • A passion around providing the consumers and agents with an outstanding experience. • Creativity and drive to create a culture that is motivating and engaging for the site agents as well as remote agents, if applicable. • Proficiency with computer and Windows PC applications which include the ability to learn new complex computer system applications • Demonstrate ability to communicate clearly and concisely verbally and in writing • Ability to multitask. This includes the ability to understand multiple products and multiple levels of benefits within each product • Ability to remain focused and productive each day though tasks may be repetitive • Self-driven, ambitious, outgoing personality with high energy • Proficient with Group Retiree resources and processes Benefits • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Competitive compensation package and performance bonus opportunities • Paid time off (PTO) and wellness and healthcare benefits Apply To This Job