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2200 W. University Drive, McKinney, Texas, 75071We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Job Summary:
Provide comprehensive student support services within an academic/workforce/continuing education (CE) unit or at an assigned district campus. Provide academic advising, degree planning and degree audit assistance for current and prospective students. Additional position requirements may include providing assistance with basic financial aid information.Required Qualifications:
Essential Duties and Responsibilities
Provide comprehensive student support services to an academic/workforce/CE unit at a district campus.
May supervise, direct, and evaluate the work of student-facing student and enrollment service staff in assigned areas. Supervision may include staffing, mentoring, assisting staff in resolution of complaints and concerns of students, assisting in the resolution of conflicts and managing performance of assigned staff.
Essential functions will include credit and non-credit advising, career guidance, educate students on evaluating degree progress and establish and maintain rapport and positive working relationships with all departments.
Educate students and parents about Student and Enrollment Services processes (admissions, advising, ACCESS, veterans, testing, financial aid, CE, career center and third party billing), provide college and career counseling and guidance and appropriate referrals to other college and community resources, as needed.
Provide a bridge of support for a student population that is located in a credit and non-credit unit or campus that is distinct and in need of specialized advising and academic coaching in order to maximize the persistence and completion rates for the student success goals of the district.
Collaborate with Career Center Managers and Program Coaches to establish and maintain recruiting relationships with local and regional employers; partner with local employers to increase the number of employment opportunities for students and alumni.
Participate in vision and strategic planning, and goal setting of the college.
Be familiar with current information regarding labor market trends and the occupational outlook for a wide range of careers.
Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act), organizational plans and personnel actions.
Supplemental Functions
May be required to complete supervisor training.
Perform other duties as assigned.
Perform all duties and maintains all standards in accordance with college policies, procedures and core values.
Knowledge, Skills and Abilities
Knowledge of all various college departments and degree programs
Knowledge of the assigned academic division
Knowledge of prerequisite courses, grades and other requirements needed for applying to degree programs
Knowledge of transfer requirements to a four-year bridge program or other four-year degree programs
Knowledge of District rules, policies, and practices
Knowledge of University Partners' transfer requirements
Knowledge Collin College prerequisites
Knowledge of transfer equivalencies
Knowledge of possible degree options
Knowledge of veteran services, financial aid and third party billing
Must have highly effective interpersonal skills
Organizational skills
Verbal and written communication skills
Ability to direct the student to the appropriate advisor in various departments
Ability to assist students with TSI testing, developmental education, Dual Credit, Probation/warning the admissions process, TWC, VA assistance, etc.
Ability to offer some financial aid information
Ability to maintain a positive attitude
Ability to work independently and collaboratively in a fast-paced environment
Ability to adapt to new software applications
Ability to effectively communicate with individuals from diverse cultural backgrounds
Ability to establish a connection with the student who is struggling academically and to help him or her to formulate an action plan to maintain satisfactory progress
Ability to suggest appropriate methods of remediation
Able to work varied hours to include days, evenings and Saturdays
Physical Demands, Working Conditions and Physical Effort
Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces gr
