Floral Designer/Customer Service

About Us:

Founded in 1932, Ashland Addison Florist is a fourth-generation, family-owned business that has proudly been Chicago’s favorite florist for almost a decade. We are a well-established large-sized floral business with six locations throughout Chicago and the suburbs. With a dedicated team of 90+ employees, we continue to grow while maintaining the same commitment to quality and service that has made us a trusted name in the floral industry.

Job Overview:

We are seeking a creative and passionate Floral Designer to join our Prentice location (Northwestern hospital). The ideal candidate will have a keen eye for aesthetics, an understanding of floral arrangements and provide good customer service. As a Floral Designer/Customer Service you will play a vital role in creating beautiful floral arrangements to uplift customers.

Job Responsibilities

Duties

• Design and create floral arrangements with high quality for various occasions
• Maintain inventory of flowers and supplies, ensuring freshness and quality.
• Follow established pricing and procedures with our operation
• Manage and process cut flowers/plants for your orders
• Assist customers with inquiries and orders over the phone and in person
• Wrap arrangements and ensure presentation meets company standards
• Maintain a clean and organized workspace
• Other duties as required to assist with our shop operations

Requirements:

• At least 1 year of floral design experience
• Customer service skills
• Ability to work independently
• Organizational skills to manage multiple tasks efficiently
• Basic PC and POS skills
• Saturday availability
• Must work additional hours during busy floral seasons and holiday times. (Valentine's Day, Mother's Day, Christmas, etc...)

Pay: $17.00 - $20.00 per hour

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Required)

Work Location: In person