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*This role is scheduled for every Monday, Tuesday, and Thursday.
About Us:
At daniéle laser + aesthetics, we specialize in advanced laser hair removal services, helping our clients look and feel their best. We pride ourselves on creating a welcoming, professional, and high-end experience for every client who walks through our doors. We’re looking for a dynamic, organized, and customer-focused Front Desk Coordinator to join our growing team.
Position Summary:
As the first point of contact for our clients, the Front Desk Coordinator plays a crucial role in creating an exceptional client experience. You’ll manage the front desk operations, schedule appointments, handle client communications, and support the daily flow of the clinic. A warm demeanor, strong multitasking ability, and attention to detail are key.
Responsibilities:
Greet clients with a friendly, professional attitude and provide outstanding customer service
Answer phone calls, emails, and messages promptly and courteously
Schedule and confirm client appointments using our booking software
Process payments and handle daily transactions accurately
Maintain a clean, organized, and welcoming front desk and lobby area
Educate clients on services, packages, promotions, and pre/post-care instructions
Coordinate with estheticians and laser technicians to ensure smooth clinic flow
Assist with inventory tracking and ordering supplies as needed
Manage client records and ensure confidentiality in accordance with HIPAA standards
Uphold brand image and contribute to a positive team environment
Qualifications:
1+ years of experience in a front desk, receptionist, or customer service role (preferably in a spa, medspa, salon, or medical office)
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Comfortable with computers and scheduling software (experience with [your booking system] is a plus)
Ability to remain calm and professional in a fast-paced environment
Passion for beauty, wellness, or aesthetics is a plus
Compensation & Benefits:
Employee discounts on services and retail
Growth opportunities in a supportive and dynamic team environment
