Host-Hostess (Full-Time) - Frontera Cocina, Disney Springs

Join our Team!

Competitive rates, great benefits, and exclusive Disney perks.

General Description

Being a Host/Hostess is more than just greeting and seating guests. The primary responsibility of the Host/Hostess is to be the first point of contact for the guest with the restaurant. The Host/Hostess must know everything about the restaurant, from hours of operation and directions to reservations and available seating. This information is used to make the guests’ arrival at the restaurant a flawless experience and to keep other team members informed of what to expect.

Work Duties

• Answer phone in a timely and appropriate manner
• Prepare and maintain Host/Hostess area for guest arrival
• Properly and efficiently utilize the restaurant reservation, seating and paging systems
• Politely greet all guests in a timely fashion
• Lead guests to the table and seat guests in an appropriate fashion
• Politely inform guests of wait times and prepare wait lists as necessary
• Answer any guest questions as necessary
• Offer all guests a fond farewell
• Have basic knowledge of acceptable forms of payment and the Disney Dining Plan
• Perform work duties in compliance with all Company guidelines and policies
• Display proper food safety procedures at all times
• Follow all necessary laws and processes for the safe service of alcohol
• Work closely with all other team members and display good teamwork
• Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
• All other tasks as assigned

NOTE: This Job Description is subject to change at any time