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<p><b><b>What this Job Entails: </b></b></p><p></p><p><span>The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products. </span></p><p></p><p><b><b>Scope: </b></b></p><ul><li><p><span>Resolves a wide range of issues in creative ways</span></p></li><li><p><span>Seasoned, experienced professional with a full understanding of their </span>specialty</p></li><li><p><span>Works on problems of a diverse scope </span></p></li><li><p><span>Receives little instruction on day to day work, general instruction on new assignments</span></p></li></ul><p></p><p><b><b>Your Roles and Responsibilities:</b></b></p><ul><li><p><span>Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.</span></p></li><li><p><span>Perform fault isolation based on the troubleshooting outcome.</span></p></li><li><p><span>Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.</span></p></li><li><p><span>Work cross-functionally and cross-regionally with other optical and network operational support teams.</span></p></li><li><p><span>Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.</span></p></li><li><p><span>Manage and escalate critical events while communicating clearly and concisely.</span></p></li><li><p><span>Document and optimize operational processes and procedures.</span></p></li><li><p><span>Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.</span></p></li><li><p><span>Identify areas for automation and create or participate in the solution with scripting or coding skills.</span></p></li><li><p><span>Support deployment, and move, add, change teams.</span></p></li><li><p><span>Partner with audit teams to ensure accurate inventory and documentation. </span></p></li><li><p><span>Document and follow RMA processes and procedures for all relevant vendors.</span></p></li><li><p><span>Detect and diagnose various error/failure conditions across an array of server types.</span></p></li><li><p><span>Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position</span></p></li></ul><p></p><p><b><b>Required <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Qualifications/Skills:</span></b></b></p><ul><li><p><span>Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience </span></p></li><li><p><span>Networks with senior internal and external personnel in own area of expertise</span></p></li><li><p><span>Demonstrates good judgment in selecting methods and techniques for obtaining solutions</span></p></li><li><p><span>Experience working with geometrical and physical optics, radiometry and lens design </span></p></li><li><p><span>Understanding of optical design and tolerance analysis</span></p></li><li><p><span>Deep understanding of stray light analysis and non-sequential ray trace tools </span></p></li><li><p><span>Knowledge about building and testing optical systems </span></p></li><li><p><span>Excellent communication and teamwork skills </span></p></li></ul><p></p><p><b><b>Preferred <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Qualifications: </span></b></b></p><ul><li><p><span>Experience with laser systems </span></p></li><li><p><span>Experience with CAD software such as </span></p></li><li><p><span>Understanding of design for manufacturing and/or assembly </span></p></li></ul><p></p><p><b><b>Physical Demand & Work Environment:</b></b></p><ul><li><p><span>Must have the ability to perform office-related tasks which may include prolonged sitting or standing</span></p></li><li><p><span>Must have the ability to move from place to place within an office environment</span></p></li><li><p><span>Must be able to use a computer</span></p></li><li><p><span>Must have the ability to communicate effectively </span></p></li><li><p><span>Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers</span></p></li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Salary Range</b></p>$85,120.00 - $134,400.00 USD (Salary)<ul><li><i>Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.</i></li><li><i>Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.</i></li></ul><p></p><p><b><span>Astreya </span></b><b>offers comprehensive </b><b>b</b><b>enefits to all Regular, Full-Time Employees,</b> <b><span>including:</span></b></p><ul><li><p>Medical provided <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">through UHC (PPO,</span> <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">HSA, Surest options)</span> / Medical provided through Kaiser (HMO option only) for California employees only</p></li><li><p>Dental provided through UHC</p></li><li><p>Nationwide Vision provided by UHC</p></li><li><p>Flexible Spending Account for Health & Dependent Care</p></li><li><p>Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)</p></li><li><p>Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera</p></li><li><p>Corporate Wellness <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Program provided</span> by Goomi Group</p></li><li><p>Employee Assistance Program</p></li><li><p>Wellness Days</p><p>401k Plan</p></li><li><p>Basic and Supplemental Life Insurance</p></li><li><p>Short Term & Long Term Disability</p></li><li><p>Critical Illness, Critical Hospital, and Voluntary Accident Insurance</p></li><li><p>Tuition Reimbursement (available 6 months after start date, capped)</p></li><li><p>Paid Time Off (accrued and prorated, maximum of 120 hours annually)</p></li><li><p>Paid Holidays</p></li><li><p>Any other statutory leaves, paid time, or <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">other ancillary benefits</span> required under state and federal law</p></li></ul><p></p>