Receptionist/Office Assistant

Receptionist / Office Assistant Duties and Responsibilities

Job Description

• Thursday - Monday 8 hour shifts
• Answer phone and email inquiries, direct calls, address customers concern and provide company/events information
• Help customers with table reservations (Restaurant and Retail), take payment, keep records of all reservations.
• Perform clerical duties, maintain files, and organize documents; photocopy-scan all files for the office, email, etc. as needed
• Ship all orders that come to schneblywinery.com and miamibrewing.com safely and correctly by 4:30pm at the end of each business day for UPS pick to up
• Assist in planning company events, meetings and/or special projects and marketing materials
• Managing and completing reservations via TOCK and Woo Commerce.
• Logging sales reports for all departments
• Updating voicemail/Phone recordings.
• Assist with proof reading marketing ads.
• Assist in the Retail department as needed, includes learning POS system, wine tastings and provide exceptional customer service
• Assist in opening and closing Retail as needed
• Assist in taking virtual payments as needed
• Manage and maintain files, scanning records, and correspondence for meetings
• Type documents, drafts, and reports
• Oversee mail deliveries and packages
• Must obtain “TIPS” certification within 30 days of employment
• Assist creating flyers or any type of marketing materials
• Assist the General Manager as needed

Receptionist Uniform:

• Business casual/work wear casual attire
• Nametag (Supplied by employer – If lost, employee will incur $10 replacement cost).
• Closed toe shoes

Reports to:

Office Manager

**Management reserves the right to alter this job description at any given time as needed. Other duties may be assigned as required.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits

• 401(k)
• Health insurance
• Paid time off

Work Location: In person