Job Description
This job is remote. Our client has an opening for a Service Desk (739934) This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC Please send rate and resume: Experience providing excellent customer service skills using ITIL methodology Required 2 Years Experience working in a call center environment and Service Desk role Required 2 Years ServiceNow experience Desired HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.