Job Description
Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. You are passionate about everything Food & Beverage while delivering warm and welcoming customer service. As an Amuse Server, you have opportunities at every turn to touch the hearts of our guests, create personalized experiences, and unforgettable moments. Complete Daily Operations (i.e. opening duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the F&B Manager on duty) Meet and greet guests and coordinate with F&B Team regarding preferences, allergies and special occasions Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue Maintain accurate billing, cash handling and float procedures Serving group functions per individual client specifications Follow all safety and sanitation policies when handling food and beverage Follow all Hotel Service Standards Constant standing and walking throughout the shift 1 year restaurant experience preferred; serving experience an asset Creative and passionate about customer service Must be able to work any shift assigned, such as holidays, weekends, mornings, and potentially afternoons and evenings if needed. Provide the necessary State and Federal Requirements to work in Food and Beverage Position Hourly Rate: $17.07, tipped position. Employee Benefit Card offering discounted rates at Accor worldwide Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time Compensation: USD 17.07 - USD 17.07 - hourly