Job Description
Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Account Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders. They achieve superior technical skills and understanding of the order fulfillment process, and practice strong communication skills both internally and externally. They possess the desire to achieve a high level of professionalism through continuous improvement processes and practices. Essential Duties and Responsibilities: Order Preparation and Management Create accurate and complete client proposals, to include new customer set up, entry/import of specifications, pricing, classification, and revenue codes. Generate purchase orders upon receipt of required documentation and/or deposit per current process. Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to the manufacturers/vendors. Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements. Create and publish customer status reports. Coordinate delivery/install dates with vendors, Operations, clients, and Project Managers (depending on work scope). Obtain punch list, enter into business system, communicate with vendors, expedite and coordinate follow-up on service through completion. Assist with project management responsibilities as needed, to include spec checks and punch ID/resolution. Ensure factory inte