Job Description
Job Title: Account Executive Locations: Quincy, MA | Edison, NJ | Detroit, MI | New Orleans, LA | Beaumont, TX | Houston, TX | Broken Arrow, OK | Dallas, TX | San Francisco, CA Job Type: Permanent Job Description Position Summary We are seeking a high-energy, results-driven Account Executive to drive revenue growth within an assigned territory through a balanced focus on new business development, account retention, and account expansion. This role is designed for a sales professional who is highly effective at prospecting, opening doors, creating new opportunities, and winning new accounts, while also building strong customer relationships and growing existing business over time. The ideal candidate is proactive, disciplined, competitive, and consultative, with a strong track record of developing business through cold calling, outbound prospecting, networking, and relationship management. Success in this role requires the ability to generate self-sourced pipeline, convert new opportunities into profitable customers, and maintain strong long-term relationships that drive retention, loyalty, and share-of-wallet growth. Key Responsibilities Drive profitable revenue growth through a combination of new customer acquisition, account retention, and account expansion within the assigned territory. Prospect consistently through cold calling, networking, referrals, email outreach, social selling, and in-person meetings. Build and maintain a healthy sales pipeline with a strong focus on prospecting and opportunity conversion. Conduct customer discovery conversations to understand business needs, operational challenges, and communication requirements. Present and position client's value-added solutions, products, and services in a compelling and consultative manner. Develop account strategies that lead to new customer acquisition, share-of-wallet expansion, and long-term growth. Partner with internal teams including sales leadership, operations, engineering, service,and vendor partners to develop winning solutions for customers. Prepare proposals, pricing, quotes, presentations, and other sales-related documentation accurately and on time. Maintain accurate and timely activity, pipeline, opportunity, and account information in the CRM system. Meet or exceed monthly, quarterly, and annual sales goals, activity expectations, and performance metrics. Represent client with professionalism, urgency, accountability, and strong business ethics in every customer interaction. Prospecting & Hunting Expectations Maintain a consistent, high-volume outbound cadence including cold calls, emails,social touches, and in-person prospecting. Generate a meaningful percentage of pipeline through self-sourced, net-new business development efforts. Actively target competitors and take share Aggressively pursue net-new business opportunities through persistent outbound prospecting. Penetrate accounts with no prior engagement and advance conversations to decision-makers. Proactively identify and exploit market gaps, competitor weaknesses, and white space opportunities. Consistently challenge customer status quo and incumbent providers. Retention/Account Growth Expectations Build and maintain strong ongoing relationships with new and existing customers to protect revenue and strengthen long-term loyalty. Conduct regular account reviews to identify service issues, business changes, competitive risk, and expansion opportunities. Partner closely with service teams to ensure customer commitments are fulfilled and issues are resolved quickly. Retain and grow assigned accounts through proactive communication, responsiveness, and consultative selling. Identify up-sell, cross-sell, and share-of-wallet opportunities within existing customers. Help recover at-risk accounts through timely intervention, strong communication, and solution-oriented problem solving. Success Measures Performance in this role may be measured through a combination of: New account acquisition. Revenue growth and gross margin performance. Qualified pipeline generation and pipeline conversion. Prospecting activity levels, including calls, meetings, and outreach volume. Sales quota attainment. Territory growth and strategic account penetration. CRM discipline, forecasting accuracy, and speed of follow-through. Percentage of revenue from new logos Number of first-time meetings scheduled per month Pipeline created from cold outbound