Job Description
Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. What you'll do Own and close a defined book of SMB and Mid-Market opportunities across the US healthcare market Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI Deliver sharp, compelling product demos and presentations tailored to specific customer use cases Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals Navigate procurement, legal, and security conversations with confidence and precision Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs Continuously refine messaging, positioning