Job Description
Salary Range $100,000.00 - $115,000.00 Salary Job Shift Day Description About the Company At Japs-Olson (JO), we believe a career should be more than a job—it should be an opportunity to create a lasting impression. As a trusted leader in direct mail and commercial printing for over a century, JO is proud to be an employer of choice in the Twin Cities, empowering our team to solve problems creatively within a culture of collaboration and growth. Whether you're a recent graduate eager to launch your career, seeking meaningful work that aligns with your values, or a seasoned professional ready to share your expertise, JO is a place where your contributions can make a difference. We offer competitive benefits, career advancement opportunities, and a commitment to work-life balance, all within a supportive environment where everyone is empowered to grow and succeed. Join JO, where progress is celebrated, people are uplifted, and your ideas can make a difference every day. Position Summary The Account Manager (AM) is a high-impact contributor dedicated to supporting high-value client relationships. This includes support all things pre-sale for each program. It also includes going beyond routine support by assisting assigned sales partners in diving deep into strategic accounts, understanding each client’s unique business challenges, and aligning our services with their evolving needs. The AM acts as a trusted advisor, proactively identifying upsell and cross-sell opportunities, managing escalated issues, and collaborating closely with cross-functional teams to continuously refine processes and deliver exceptional value. This position requires a robust understanding of client business models, market trends, and a commitment to delivering tailored solutions that drive long-term success. Primary Job Responsibilities Strategic Account Support & Expansion Partner with Sales