Job Description
Now is the best time to join Johnstone Supply. The Account Manager is responsible for driving sales growth by promoting the Johnstone Advantage-a comprehensive offering of value-added services and quality HVAC/R products-within a defined territory. This role focuses on aligning customer needs with tailored solutions that help contractors save time and increase profitability. As a trusted advisor and experienced sales professional, the Account Manager leverages deep industry expertise to build strong partnerships and support the long-term success of our contractor customers. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Position responsibilities: Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers, identify their needs and sell HVAC/R service and products that meet their needs. The above includes: Keeping customer information updated Managing individual contract and SKU pricing Preparing for sales calls specific to the needs of individual customers Tracking customer activity and trends Creating goals and forecasts per account Aligning customer needs with services available through the Johnstone Advantage (e.g., inventory, customer service, warranty, ecommerce, delivery, etc.) In conjunction with Sales and Marketing determine market strategies and goals for products and services, targeted toward existing and new markets to achieve company's goals and objectives. Follow up with each account to ensure they understand the marketing and promotional programs such as: Company-wide promotions Hot deals c. Push of Regional Flyers Communication of "Manager's Specials" Annual