Job Description
Join the Market Leader in Electric Power Data and Analytics Solutions The electrical grid is the largest and most complicated machine ever built. Yes Energy's industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid daily. Our unique and innovative view of the data informs real-time trading decisions and mid-to-long-term investment decisions that keep utility prices low, support the energy transition, and keep the grid running. It's both challenging work and work with a purpose. Be a part of our successful, growing business during international transformation. Position Summary RTO Insider—now part of Yes Energy—is the premier intelligence source for professionals who need to understand the fast‑moving world of RTO/ISO markets. Our journalism, data, and analysis shape decisions across utilities, developers, regulators, investors, and the broader power sector. The RTO Insider business unit has three core products: RTO Insider, ERO Insider, and NetZero Insider. Each is available via an annual subscription. We are seeking a high‑performing Account Manager to drive subscription growth, renewals, and expansion across a portfolio of influential energy‑sector organizations. If you thrive in a fast‑paced environment, love building relationships, and understand the value of premium market intelligence, this role is for you. Position Details Salary range: $75,000 - $85,000 plus commission; Potential OTE up to $130,000 Location: Remote Full-time Reporting to: Senior Vice President Primary Responsibilities Manage and grow a book of business across assigned account categories. Build deep relationships with analysts, executives, and decision‑makers who rely on RTO Insider's reporting and Yes Energy's market intelligence. Lead renewal cycles with a proactive, strategic approach. Identify upsell and cross‑sell opportunities across RTO Insider and Yes Energy's broader product suite. Increase account penetration by understanding client workflows, information needs, and organizational structures. Serve as the primary point of contact for onboarding, training, and ongoing engagement. Partner with the larger RTO Insider team to ensure subscribers maximize the value of their access. Gather feedback and communicate customer insights to internal teams. Collaborate with the New Logo Acquisition team to transition new subscribers into long‑term, high‑value relationships. Participate in targeted outreach campaigns and industry events to strengthen RTO Insider's presence. Maintain accurate CRM records (Salesforce) for forecasting, renewals, and account health. Track engagement metrics and develop account plans to ensure retention and growth. Minimum Qualifications 3–5+ years of experience in account management, renewals, customer success, or subscription sales—preferably in B2B media, SaaS, or information services. A track record of exceeding renewal and expansion targets. Strong understanding of the energy industry, especially RTO/ISO markets, policy, or power‑sector stakeholders (or the ability to learn quickly). Exceptional communication and relationship‑building skills, including comfort engaging with C‑suite leaders, analysts, and policy experts. Excellent written communication skills are required. Strong organizational skills and a proactive, ownership‑driven mindset. Experience with Salesforce or similar CRM platforms and strong office/sales technology proficiency. Ability to travel occasionally for conferences, client meetings, and industry events. Key Competencies Stakeholder Focus – Builds and maintains strong relationships with key decision-makers, aligning solutions to customer needs and driving long-term account value and retention. Strategic Thinking – Identifies growth opportunities within accounts, including renewals, upsell, and cross-sell strategies, to expand subscription revenue and account penetration. Product & Customer Use-Case Knowledge – Demonstrates deep understanding of RTO Insider products and how customers use market intelligence to inform business decisions. Energy Industry & Market Knowledge – Applies knowledge of RTO/ISO markets, policy, and energy sector dynamics to engage credibly with customers and provide relevant insights. Effective Communication – Communicates clearly and professionally across written and verbal channels, including with senior sta