Job Description
Job Details Description Supervisory Responsibilities: The position does not have supervisory responsibility. Responsibilities & Duties Cash application; post payments on customer accounts including cash, check, ach and wire payments Monitor and fix daily invoice exceptions Complete new customer credit applications Help with collection of past due customer accounts Maintain and organize the customer database Produce and mail/email customer account statements monthly Process and manage customer claims, track tracers and proof of payment Support internal customers, customer service and sales team Effectively resolve customer questions and concerns in a timely manner Other duties as assigned Education/Experience/Qualifications Associate’s or bachelor’s degree preferred At least 3 years of prior Accounts Receivable experience Skills & Abilities Knowledge of general bookkeeping, accounting principles, regulatory standards, general ledgers, and compliance requirements High proficiency in Excel Proficient with Microsoft Office Suite and other related software Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation Must approach conflicts with vendors, customers, and colleagues in a constructive manner Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders Excellent problem-solving skills and sound judgment Excellent organization skills with superior attention to detail Ability to develop and foster business relationships Must be able to maintain confidentiality Must be able to practice safe work habits Physical Demands This is an office type position that requires sitting, standing, walking, stooping, kneeling, and use of hands. This position requires the operation of basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards and policies, specifically our code of ethics and business conduct. Additionally, every coworker has responsibility to ask questions when they are unsure of what those values, standards and policies require, and to act if they believe someone else is not acting consistently with those values, standards and policies. The information in this job description is intended to convey information about the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change. Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.