Accounts Receivable, Senior Support

Join the Clean Energy Revolution Are you looking to make a difference in your career? We’re working on smarter grids, cleaner energy and tools to help people manage energy more efficiently. Finance provides financial services to Southern California Edison (SCE) and Edison International (EIX). The organization acts as a steward to do what is best for the company, ensuring that SCE meets or exceeds the sustainability, safety and compliance standards set by the corporation. Finance delivers efficient, reliable solutions through its operating departments. This opening is an Accounts Receivable, Senior Support position in the Remittance Processing & Support Department within SCE’s Controller Organization. You will be responsible for processing mail-in payments received, apply payment corrections/adjustments to customer accounts and resolving payment processing issues involving internal stakeholders and customers for payment deposits to the bank in a timely manner. As a Accounts Receivable, Senior Support , your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? Responsibilities Directs the workflow activities of the department to ensure the update of customer accounts and the availability of company revenue. Performs accurate opening, inputting, and saving of Sign-In Sheet, RPC Banking File, Adjustment Transmittal File, and Unprocessed Inventory Log. Performs accounting administrative and clerical tasks, such as data entry, filing paperwork, and contacting internal stakeholders to discuss discrepancies in customer's accounts. Participates in special accounting projects, including quarterly and annual audits, as requested. Investigates and resolves discrepancies in customer payments. Ensures exception and return payments are posted and/or updated to correct accounts, including but not limited to consulting with internal partners, contacting customers for out of balance transactions over established threshold, and ensuring all rejected transactions are not double posted to customers' accounts. Gathers and collates information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date. Processes cash receipts, daily checks, direct deposits, reconciles bank statements, and investigates and resolves discrepancies and customer account reconciliation issues. Monitors extracted records and banking transmissions customer account updates for any Failures/irregularities. Works directly with the A/R Senior Specialist, A/R Advisor, and A/R Manager on a periodic basis to reconcile accounts receivable. A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity. Minimum Qualifications Two or more years of experience in accounts receivable. Preferred Qualifications Five or more years of experience extracting and/or processing payments in an automated lockbox environment Experience performing data entry in a 10 key by touch format Experience with exception processing utilizing BancTec Pay Courier system or comparable remittance processing system Experience with extraction/imaging processing on OPEX and/or 7200I equipment or comparable equipment SAP experience with payment posting/uploads, cash application adjustments, and remittance reconciliations Experience investigating/following-up on remittance processing issues impacting customers Ability to start at 5am Experience using Microsoft Word and Excel Additional Information This position’s work mode is on-site . The employee will report to an SCE facility or in the field location. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The primary work location for this position is Rosemead, CA. This position requires testing and applicants who are