Job Description
Position Overview This Case Manager II role is dedicated to coordinating healthcare services to optimize patient outcomes within a regional healthcare setting in the Pacific Southwest. The position involves comprehensive assessment, evaluation, and collaboration to ensure effective patient care delivery. Emphasis is placed on cost-effective strategies that maintain high-quality care for the patient population served. Key Responsibilities Patient Care: Perform thorough assessments to identify patient needs and develop personalized discharge plans. Coordinate services to maximize patient outcomes and facilitate smooth transitions of care. Collaborate with healthcare teams and participate in service line activities to enhance care delivery. Manage utilization review, discharge planning, and related healthcare services. Serve as a liaison and advocate for patients, families, healthcare providers, and insurance personnel. Promote dignity, confidentiality, empathy, and compassion throughout the patient experience. Support evidence-based practices in case management and utilization review. Safety and Compliance: Maintain a safe and clean work environment adhering to infection control and regulatory policies. Ensure compliance with standards such as The Joint Commission and OSHA. Proactively identify and report safety concerns. Implement cost-efficient strategies that uphold quality care standards. Documentation: Accurately document assessments and patient interactions in the Electronic Health Record (EHR) following departmental standards. Professional Development and Leadership: Provide mentorship and preceptorship to new nurses and students, fostering professional growth. Engage in co