Job Description
Description Client is seeking a detail‑oriented Customer Service / Order Entry Administrator to support our sales and production operations. This role is responsible for accurate order entry, data management, and ongoing communication with internal teams and customers to ensure pricing, scheduling, and order details are correct from start to finish. This position reports directly to the VP of Sales and works onsite Monday through Friday. Key Responsibilities Enter and maintain accurate customer orders in internal systems Review sales pricing and order details, working closely with the Sales team to resolve discrepancies Partner with Production Planning to confirm lead times, schedules, and order feasibility Manage and update order data using Excel, including tracking, reporting, and reconciliation Serve as a primary point of contact for customers via phone and email regarding order status, changes, and general inquiries Ensure all order documentation is complete and aligned with internal processes Support the Sales organization with administrative tasks related to quotes, orders, and customer accounts Maintain organized records and ensure data accuracy across systems Required Qualifications 2+ years of experience in order entry, customer service, or administrative support Strong Excel skills (data entry, spreadsheets, basic formulas, sorting/filtering) Experience working cross‑functionally with sales, operations, or production teams High attention to detail and strong organizational skills Ability to manage multiple priorities in a fast‑paced environment Professional communication skills, both written and verbal Preferred Qualifications Experience in a manufacturing or distribution environment Familiarity with ERP or order management systems Prior experience supporting sales teams or leadership directly Work Environment & Schedule Onsite role Monday–Friday, 7:30 AM – 3:30 PM Collaborative office environment with frequent interaction across departments Skills Administrative support, Order entry, Data entry, Customer service, Microsoft office, Administration, Outlook, excel Top Skills Details Administrative support,Order entry,Data entry,Customer service,Microsoft office,Administration,Outlook,excel Additional Skills & Qualifications Required Qualifications 2+ years of experience in order entry, customer service, or administrative support Strong Excel skills (data entry, spreadsheets, basic formulas, sorting/filtering) Experience working cross‑functionally with sales, operations, or production teams High attention to detail and strong organizational skills Ability to manage multiple priorities in a fast‑paced environment Professional communication skills, both written and verbal Preferred Qualifications Experience in a manufacturing or distribution environment Familiarity with ERP or order management systems Prior experience supporting sales teams or leadership directly Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Allen Park, MI. Pay And Benefits The pay range for this position is $23.00 - $26.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Allen Park,MI. Application Deadline This position is anticipated to close on May 15, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.