Job Description
JOB Pay Grade: GThe Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state. DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure. The Georgia Department of Community Health is seeking qualified candidates for the position of Administrative Assistant 2, Acute and Continuing Care Unit with the Healthcare Facility Regulation Division (HFRD). This is a hybrid position that requires in-office and remote work with the approval of the supervisor. The days and frequency in the office can change at any time during employment based on the business needs of the organization. EXAMPLE OF DUTIES Under general supervision of the Acute Care Program Manager, this position works directly with senior management, performs advanced and diversified secretarial/clerical duties requiring broad and comprehensive experience, skill and knowledge of organization policies and procedures in support of the department. This position also completes administrative tasks and special projects as requested by the program manager. This position may be cross-trained in various assignments related to the operation of the department. Additionally, this position may perform the job duties listed below.Perform general office procedures to include processing of mail, answering of telephone, use copier, and procedures that lead to efficiency and effectiveness of the office.Assist in providing a variety of administrative and clerical support functions to facilitate the workflow of the acute care program.Display a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior.Gather, compile, and analyze data to meet the needs of the acute care program.Conduct and coordinate operational and related research to support strategic and business planning for the acute care program.Run report queries monthly and distributes in accordance with defined protocol.Receive end-of-month database report from the QIES/ASPEN coordinator and distribute to appropriate acute care staff.Process certification and accreditation documentationUpdate Deemed/Non-Deemed Provider informationOversee all administrative licensure change requestsPrepare documents for Laser Fiche for processing and records retention.Close recertification kits when all documents have been received after the kit has been uploaded.Mail letters to complainants and facilities after complaints have been totally resolved and closed.Proficient in Office Products (word and excel).Display excellent customer service skills, computer skills and the ability to multi-task.Effectively operate multiple database systems to review and make updates as necessary.Assist with processing permits for all the acute care program’s facility types.Input data from various sources in database systems.Perform other duties as assigned in the fulfillment of the needs of the Healthcare Facility Regulation Division.Note: The above job description represents the general nature, primary duties, responsibilities, and qualifications for the work performed by employees within this job but is not a comprehensive and exhaustive list. Employees may be required to perform other duties as assigned, and specific duties, responsibilities, and activities within the core nature of the job may change at any time with or without notice. Employees must be able to perform the essential functions of the job, as specified by the employing entity, with or without reasonable accommodation. SUPPLEMENTAL INFORMATION EARN MORE THAN A SALARY!In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring