Job Description
Company Overview Situated in Westchester County, NY for over 40 years, Aqua-Pro looks to provide the best service possible to its customers through a staff of experienced and motivated personnel.We have been consistently rated by our customers through the Northeast Spa & Pool Association (NESPA) as one of the Premier Swimming Pool Service and Renovation Companies in the Northeast.(Learn more about Aqua-Pro on our website:https://www.aquaproswimmingpools.com/) Job Overview Aqua-Pro Swimming Pools is searching for a motivated and detail-oriented individual to join its team as an Administrative Assistant.This position is key to maintaining efficient daily operations, coordinating schedules, and supporting our customers and field technicians.The ideal candidate communicates clearly, thrives in a fast-paced environment, and understands the workflow of a service company.Responsibilities Perform administrative office duties and assist in the operation of a premier service company in the swimming pool industry:Know and understand--or quickly learn--industry-specific products, services and standard operating procedures Manage phone system, direct calls efficiently, and take detailed messages Provide excellent customer support by addressing inquiries promptly and courteously Perform duties regarding efficient scheduling of jobs and dispatching of field technicians Assist in the management and ordering of inventory (includes receiving and stocking daily inventory deliveries) Perform other administrative duties with regard to payments, billing, deposits, etc.Maintain a high level of professionalism, friendliness and tact when communicating with customers via phone and e-mail Ability to grow and develop within the company; pay rate will be a direct reflection of skill set and level of responsibility within the organization, with the ability to increase alongside the professional development and achievements of the individual Requirements Must be tech-savvy; strong computer skills with proficiency in Microsoft Office Suite (Word, Excel) and data entry software.Must be competent using and managing company e-mail and phone to communicate effectively with customers.Experience with a service company office management software is preferred; experience with Jobber is not required but is highly valued.Prior experience as an administrative assistant, office manager, and/or service manager/dispatcher in a service company in the trades is required; direct experience with the swimming pool industry is not required, but preferred.Schedule Will be required to work Monday-Friday, as well as some Saturdays, during the timeframe of March through November.However, individual will benefit from flexible work schedule during the months of December through February.Other Requirements Absence of criminal record Must have reliable means of transportation to and from work location in Ossining, NY High school diploma is required; college degree is not required but is valued Must be an independent, organized and professionally-driven individual with a willingness to learn--dedicated to upholding high standards and ethics of the company Pay:$45,000.00 - $55,000.00 per year Benefits:401(k) matching Health insurance Paid time off Work Location:In person.