Administrative Assistant/ Front Desk Recptionist

B & T Health is a professional outpatient mental health clinic dedicated to providing compassionate, evidence-based care to individuals, couples, and families in our community. Our team values professionalism, confidentiality, and creating a welcoming environment where clients feel safe and supported. We are seeking a reliable, organized, and professional Administrative Assistant / Front Desk Receptionist to serve as the first point of contact for clients and to support the daily administrative operations of the clinic. Position Overview: The Administrative Assistant / Front Desk Receptionist plays a vital role in ensuring the clinic operates smoothly and efficiently. This position requires strong organizational skills, attention to detail, professionalism, and a clear understanding of HIPAA regulations and the importance of maintaining strict confidentiality when handling protected health information (PHI). Key Responsibilities: Greet and check in clients in a professional and welcoming manner. Schedule appointments and coordinate meetings for clinical staff. Maintain and organize medical records in accordance with HIPAA and agency policies. Assist with maintaining Human Resources files and documentation. Ensure all client information and records are handled with strict confidentiality. Coordinate administrative tasks such as scanning, filing, and documentation management. Assist leadership with administrative support and meeting coordination. Maintain a clean, organized, and professional front office environment. Perform light office upkeep including tidying the waiting area and common spaces. Communicate professionally with clients, staff, and outside partners. Qualifications: Previous administrative or front desk experience preferred (healthcare or mental health setting a plus). Strong organizational and time-management skills. Professional communication and interpersonal skills. Ability to handle sensitive information with strict confidentiality. Basic knowledge of HIPAA regulations or willingness to learn. Comfortable interacting with clients in a mental health setting with empathy and professionalism. Proficiency with computers, email, scheduling systems, and basic office software. Ability to multitask in a fast-paced environment. What We Offer: Competitive starting pay of $23 per hour. Opportunity for pay increases based on performance and reliability. Supportive and professional work environment. Meaningful work supporting mental health care in the community.