Job Description
$19-$25/hour, PLUS 401K & Benefits! Elevate your Career with GVH Diversified! Are you a detail-oriented self-starter with a passion for delivering top-tier customer service? GVH is seeking an Administrative Assistant who excels in independent problem-solving and always brings a positive attitude to the table.In this role, you'll be a crucial part of our operations, serving as a key point of contact between customers, vendors, and internal teams.If you thrive in a fast-paced environment and love supporting leadership while keeping things running smoothly, we want to hear from you! If a long-term career at GVH interests you, please apply today! We offer competitive pay, opportunities for advancement, and a supportive work environment! Work Schedule:Full-Time, Monday - Friday, 8:00 AM - 5:00 PM Job Responsibilities:Managerial Support:Assist the GVH Office Manager, Warehouse Managers, and applicable staff with administrative duties.Collaborate with the Office Manager and President on meeting branch expectations.Prepare detailed reports and comparisons for management.Customer Service:Answer incoming calls and emails regarding billing, product issues, service questions, and customer concerns, providing same-day responses.Resolve product or service problems by identifying solutions and following up to ensure resolution.Enter and review customer sales orders in the company ERP, verifying prices and item details.Communicate order statuses, including ship dates, tracking numbers, and any discrepancies, with both customers and internal teams.Operations Support:Stay updated on product knowledge, policies, and assist with scheduling receiving appointments.Process walk-in payments, ensure order accuracy, and forward documentation to the accounting team.Tackle problems proactively and support warehouse operations as needed.Collections:Coordinate collection efforts on outstanding invoices in collaboration with the accounting team.Office Duties:Assist with errands, filing, and organizing as needed.Operate and manage office equipment and supplies.Provide general support to the Office Manager, Warehouse Managers, President, and Senior Management.Requirements:18 years of age or older.Excellent verbal and written communication skills.Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.Problem solver with multitasking abilities and good judgment.Excellent customer service skills with attention to detail.Ability to work well with all levels of management, staff, and external clients.Preferred:Bachelor's degree and previous customer service experience.Knowledge of office software and equipment.Benefits 401K 401K matching Medical insurance Dental insurance Vision insurance Vacation Pay Sick/Personal Pay Life Insurance Join the GVH Family of Companies, where your dedication and teamwork will help us achieve excellence in our operations.If you're ready to take on a challenge and grow your career, apply today! Note:This job description provides a general overview of the position and is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.Job Type:Full-time Pay:$19.00 - $25.00 per hour Benefits:401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:8 hour shift Day shift Application Question(s):Are you comfortable with the advertised hourly pay for this position? Are you comfortable submitting to random and pre-employment drug screenings in accordance with federal law? Education:Bachelor's (Preferred) Experience:Administrative Assistant:2 years (Required) Customer Service:2 years (Required) Microsoft Office:2 years (Required) Work Location:In person.