Job Description
Do you want a job helping people? Do you want to come to work knowing you're part of a team? Do you want a work culture that is better than the last place you worked? If you appreciate having good co-workers and getting paid to help others every day this might be the place for you.Servpro is looking for someone that has the people skills and office skills to be a valuable contributor to our team.If you enjoy talking and listening to people, if you can multitask to accomplish goals and maintain task lists you could be the right person for this position.Some additional information:30-40 hours/week, flexible depending on what you are looking for Vary between 8:00 a.m.and 5:00 p.m.Starting pay is based on your experience and fit with our team Primary Responsibilities Include: Provide excellent customer service, primarily over the phone Support other Servpro staff, make sure everyone has the information they need Receive and dispatch lead calls and job referrals Perform detailed and accurate data entry using Excel as well as other software Coordinate crew and job scheduling for the company Perform general administration duties Assist Marketing department Assist other departments, as needed Position Requirements 2year(s) of administrative or office-related experience Customer service experience, quality assurance, and scheduling a plus Experience in service industry environment a plus Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Polite, confident, and excellent customer service skills, including listening and questioning skills Ability to remain calm and professional during tense or stressful situations Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented Ability to multi-task Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Minimum of HSD/GED Ability to successfully complete a background check and drug screening Job Type:Full-time Pay:$16.00 - $20.00 per hour Benefits:Flexible schedule Paid time off Work Location:In person.