Job Description
Show your passion by empowering youth and families when joining the Wayside team! Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year.Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.Apply today and earn a $2,000 sign-on bonus! Billing Administrative Assistant Charlton Salary Range:$21 - $24.00/hour depending on experience sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).Wayside Youth & Family Support Network's Charlton site is hiring a full-time administrative assistant.What you will do:Be a part of a multidisciplinary team serving youth and families from a strengths perspective and informed by principles of diversity, equity, and inclusion.Verify referred youth's insurance eligibility for services.Set up clients and services in the agency's Electronic Health Record (EHR) system.Obtain initial insurance authorizations for service as well as re-authorizations as needed and upload supporting documentation into EHR.Maintain excel spreadsheets for billing and other census data with accuracy Be able to run reports and manipulate data in excel and other programs Assist with other office management tasks as needed, such as but not limited to:answering calls, greeting guests at the main lobby area, assisting clients with understanding and resolving insurance issues, and maintaining the overall office environment.Competencies/Traits of Our Superstars:Demonstrates high quality customer service (i.e.ability to connect with others, approachability, being respectful to others).Demonstrates ability to work independently (i.e.can self-direct on projects, able to work in solitude, can propose project solutions).Demonstrates basic computer skills (i.e.basic operation of Outlook, Word, Excel).Demonstrates problem-solving & analytical skills (i.e.able to identify root cause of problems & provide effective solutions).Demonstrates an ability to multitask, organizational skills and task oriented.Demonstrates ability to meet deadlines.An ability to see what needs to be done to keep the office running and then go get it done.Minimum Requirements:Must have a minimum of a high school diploma or GED/HiSet equivalent.Experience using Excel and other Microsoft Suite products.Some experience with insurance and billing are preferred.We will train you in:Motivational Interviewing, Attachment, Regulation and Competency Model (ARC), and Courageous Conversations..