Job Description
The Administrative Coordinator plays a vital role in supporting Breakthrough's mission by ensuring smooth, relationally-focused, and organized operations across our programs and client support services.This position coordinates after-school program staff, community engagement team members, and volunteers.In addition, the Administrative Coordinator assists clients and families with questions, manages billing plans, provides administrative support, and helps monitor program budgets to ensure wise stewardship and sustainability.The ideal candidate is relational, detail-oriented, team-minded, and aligned with Breakthrough's Christian mission of offering hope, healing, and connection to youth and families.After-School Program Support Coordinate and support after-school support staff, ensuring programming is consistent, safe, and mission-aligned.Manage staff scheduling and ensure appropriate coverage for all program days.Communicate program updates, needs, and concerns to leadership.Coordinate and order supplies Community Engagement Oversight Assist with community engagement and create outreach for mentoring, volunteers, and relationship-building efforts.Coordinate communication and scheduling for community engagement initiatives.Assist staff in building meaningful relational connections with students and families.Support program activities, special events, and outreach efforts that extend Breakthrough's mission into the community.Volunteer Coordination Recruit, onboard, and schedule volunteers for after-school programs, mentoring, and special events.Ensure volunteers receive clear instructions, training, and ongoing support.Track volunteer engagement, hours, and required documentation.Client Communication & Support Serve as a warm, professional contact for families seeking program information or counseling support.Answer questions regarding scheduling, services, and Breakthrough programs.Guide families through intake processes and connect them with the appropriate therapist or staff member.Support a positive, welcoming experience for all clients.Billing & Payment Plan Coordination Assist clients in understanding billing expectations, financial aid, and payment plans.Evaluate and communicate approved financial aid amounts and help families set up ongoing payment agreements.Coordinate with staff to ensure accurate records and timely payments.Maintain confidentiality and professionalism in all financial conversations.Administrative, Budget, & Program Support Assist with scheduling, calendar management, data entry, and general office support.Prepare materials, forms, communication pieces, and program resources as needed.Help oversee budget items for assigned programs, ensuring purchases, supplies, and expenses align with Breakthrough's policies, stewardship values, and available resources.Track program-related spending and provide updates to leadership as requested.Support planning and execution of events, training sessions, and parent or volunteer workshops.Complete additional duties as assigned to support program growth and organizational needs.Passion for Breakthrough's mission and Christian values.Experience with youth staff, volunteers, or community engagement teams preferred.Strong organizational, communication, and interpersonal skills.Ability to multitask, prioritize, and maintain professionalism in a dynamic environment.Comfortable with computer systems (Google Workspace, email, scheduling platforms).Administrative, customer service, or billing experience preferred.Must pass a background check.Core Competencies Relational & Warm - able to build trust with youth, parents, volunteers, and staff.Dependable & Organized - completes tasks thoroughly and on time.Initiative-Taker - identifies needs and creates solutions proactively.Team-Oriented - collaborates well and models a positive work culture.Confidential & Professional - handles sensitive information with care.Mission-Focused - demonstrates commitment to Breakthrough's values and Christ-centered approach.If you're passionate about serving others, enjoy working with staff and volunteers, and want to be part of a Christ-centered team offering hope and healing to young people and their families, we'd love to meet you! Pay:$21.00 - $23.00 per hour Benefits:Flexible schedule Work Location:In person.