Job Description
Job Description This job requires relocation. Description Summary: Manages the designated service line and staff for a facility; ensures quality and full compliance with relevant policies and standards. Responsibilities Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families Ensuring consistent application of nursing services policies and standards throughout the organization Monitoring patient outcomes and quality and effectiveness of nursing care Overseeing performance of managers and teams; identifying and addressing staff training and development needs Medical staff, department heads, and administrators in matters related to nursing service and strategies Financial Management - Recognizes the impact of reimbursement on revenue Understands the relationship between value-based purchasing and quality outcomes with revenue and reimbursement Creates, monitors, and analyzes a budget explaining variances Conduct ongoing evaluation of productivity forecasting future revenue and expenses Documents capital appropriations and project authorizations Human Resources Management - Evaluates and specifies the critical resources required to accomplish the team's objectives Initiates requests for required resources based on staff competency with patient acuity Allocates team resources responsibly and equitably within the scope of labor laws Calculates resource usage to set a baseline for comparison Discovers opportunities to improve resource utilization Implements changes in role consistent with scope of practice Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc. Adjusts management and personal style to fit the needs of different people and different situations Explores motivational factors and tailors motivational efforts to individual needs and situations for the department Conducts evaluations on personnel performance at the work place and recommends improvement plans Coaches others on operating personnel management systems and their processes Relationship Management and Influencing Behaviors - Situation Management - Identify issues that require immediate attention - Apply principles of crisis management to handle situations as necessary - Manage conflict - Promote team dynamics - Mentor and coach staff - Promote Professional Management - Promote and encourage stress management - Encourage participation in professional action - Apply principles of self-awareness - Foster a healthy work environment - Diversity - Understand the components of cultural competence as they apply to the workforce - Maintain an environment of fairness and processes to support it - Capitalize on differences to foster highly effective work groups Performance Improvement/Safe Practice/Quality Care/Regulations - Assesses customer and patient satisfaction while developing strategies to address satisfaction issues Provides direct service to internal or external customers Facilitates the resolution of customer problems, issues, or concerns Monitors and promotes workplace safety requirements resulting in positive patient outcomes Applies systems thinking knowledge as an approach to analysis and decision-making Demonstrates accountability for nursing research and quality improvement activities Supports provision of evidence-based nursing care Promotes and communicates patient information effectively across the continuum of care Leadership - Serves as a leader of patient care Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc. Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence Manages own behaviors during interactions, such as feedback giving, to shape workplace events Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity Employs leadership theories, such as contingency and transformational, and associated techniques Applies techniques of “action learning” to problem solve and personally reflect on decisions Clinical Performance Improvement - Shares experiences with process performance improvements across multiple areas Recognizes recurring and difficult programs and explores new or innovative solutions Leverages technology to facilitate the sharing of clinical performance or outcomes data Compares and contrasts different approaches for performance improvement; highlights pros and cons Creates mechanism for ensuring quality and performance measures are understood and valued by nursin