Job Description
Introduction The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants. Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café. Employees enjoy comprehensive state benefits including; medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways. If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS. This position is not telework eligible. GRADE 13 LOCATION OF POSITION 120 East Baltimore Street Baltimore, MD 21202 Main Purpose of Job The main purpose of this position is to provide administrative support to the Disability Unit. The Disability unit is a high-volume unit with the task of properly administering disability benefits. The responsibilities include assisting the Medical Board Secretary in establishing new claims, preparing claims to be reviewed by the Medical Board and implementing actions relative to a member's claim for disability retirement benefits while the claim is being reviewed and after the process is completed. An aspect of the mission of the Agency is to administer the disability benefits to System participants. This position is a part of the administration of disability benefits, since it is part of the disability claims process. This position is responsible for reviewing claims to analyze and identify if any additional information needs to be requested from the claimant, the claimant’s employer, or the claimant’s health care providers. This position is also responsible for notifying claimants of decisions made by the Medical Board and Board of Trustees regarding the members’ claims. This position also assists the Medical Board Secretary in preparing claims for review by our Independent Medical Doctors. This requires organization of the medical file and communication with the Secretary and/or our physicians. This position requires a highly organized and detail orientated individual. It requires well developed oral and written communication skills. This position is responsible for issuing decision letters made by the Medical Board and Board of Trustees regarding a members disability claim. The position is responsible for mailing estimates to claimants of their disability retirement benefits. This position is responsible for closing claims and ensuring that all communications are reflected in the file. POSITION DUTIES This Position Will Be Responsible For Receives and reviews applications for disability retirement in order to determine eligibility to file and completeness of application through the application of retirement law found in the State Personnel and Pensions Article, COMAR regulations and Agency and Board of Trustees’ policies. Prepares completed disability claims for Medical Board review to determine medical condition relative to being disabled under retirement law on a weekly/monthly basis. Creates and mails disability letters to notify claimants of the Board of Trustees’ decision through tracking of Medical Board’s and Board of Trustees’ decisions. Mails estimates to notify claimants of eligible benefit amounts through tracking of Medical Board’s and Board of Trustee’s decisions as well as track estimates that are needed. Creates and mails disability closing letters. Purges closed files and sends file to Office Services (after approval from the Disability Unit Supervisor) to be imaged. Prepares and organizes medical records for review for our Independent Medical Evaluation physicians’. Ensures that all staff have access to the latest information on Board of Trustees' decisions, mailing of estimates, and receipt of retirement application forms in the Disability Unit by posting information on both the paper disability file (actual claim) and on the case in CRM. Respond to copy requests from attorneys and/or claimants including calculating the cost of copies and sending copies after receipt of payment Other duties as assigned by the Director or Deputy Director of Special Projects. Minimum Qualifications Education: Graduation from an accredited high sch