Job Description
Position Overview We are seeking a full-time Administrative Specialist / Data Automation Clerk to support the United States Air Force Military & Family Readiness Center (M&FRC) at Nellis Air Force Base.This position is contingent upon contract award, and employment will begin upon award and successful onboarding.This role provides administrative and customer service support to service members and their families participating in the Transition Assistance Program (TAP).The position operates in a fast-paced, customer-facing office environment and requires strong communication, organization, and administrative skills.Primary Responsibilities Serve as front desk reception and customer service support for visitors and callers Conduct initial screening of customers and refer them to appropriate staff or services Schedule appointments, workshops, and counseling sessions Assist customers with enrollment in TAP workshops and services Maintain program forms, publicity materials, and administrative records Enter and update customer data within the AFFIRST system while maintaining confidentiality Prepare and distribute correspondence, emails, and reports in a timely manner Provide administrative support for meetings, workshops, and program activities Prepare meeting agendas, minutes, reports, and inventories as required Assist with classroom and conference room scheduling and setup Process paperwork associated with TAP and related services Maintain calendars and send workshop reminders to participants Perform general clerical duties including filing, photocopying, mail distribution, and document preparation Complete required training necessary to perform program administrative duties Responsibilities may evolve based on program needs in coordination with government staff.Minimum Qualifications High school diploma or equivalent required Minimum two years of office or administrative experience in government or commercial environments Strong customer service skills and professional demeanor Proficiency with Microsoft Office applications (Word, Excel, Outlook) Ability to produce correspondence, reports, and office documentation Ability to communicate effectively in English, both orally and in writing Ability to obtain and maintain access to Nellis Air Force Base Preferred Experience Experience with AFFIRST or government administrative systems is beneficial but not required.Administrative or customer service experience in military or government offices Experience supporting counseling, education, or transition programs Experience working in fast-paced, customer-facing environments Pay:$65,000.00 - $75,000.00 per year Benefits:401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Education:High school or equivalent (Required) Experience:Admin:2 years (Required) Location:Las Vegas, NV 89199 (Required) Ability to Commute:Las Vegas, NV 89199 (Required) Work Location:In person.