Job Description
Summary WHO MAY APPLY:This benefits eligible, temporary position is open to the public and to King County employees.If it is filled internally, it will be as a special duty assignment.DURATION:This position is expected to last one-year Summary:King County Sheriff's Office has an opportunity for the position of Term-Limited Temporary/Special Duty Administrative Specialist II assignment, supporting the Property Management Unit (PMU).This position serves as the primary point of contact for customers, visitors, and staff, providing professional and responsive customer service.The ASII performs a broad range of administrative, clerical, and office support duties, while delivering high-quality, face-to-face service to members of the public and personnel within the Sheriff's Office.This is an excellent opportunity to gain hands-on experience work in a fast-paced warehouse environment performing administrative duties, managing various processes and learning about policies and procedures related to public service and law enforcement.WORK LOCATION:Property Management Unit, 4623 7th Ave.S, Seattle, WA 98104 WORK SCHEDULE:Typical work schedule is 40 hours per week, Monday - Friday, work to be performed full-time in-person at the worksite.This position is overtime eligible with prior supervisor approval.Job Duties This position performs a series of technical office support work under supervision.The responsibilities and functions of the Term-Limited Temporary Administrative Specialist II classification include:oServe as the front office representative at PMU, acting as the primary greeting point for the public access window.oProvide customer service to both internal and external customers over the telephone, in writing and/or in person on matters that may be technical, complex or sensitive in nature, to include assisting customers with property releases and returns, facilitating communication between KCSO personnel and PMU customers, and following up on various processes; oMaintain professionalism and effective communication when assisting individuals with varying emotional states or needs.oSupport PMU staff by serving as the primary contact for Patrol and Detective inquiries and assisting with day-to-day operational needs.oAssist with Quartermaster operations, Inventory Management Unit functions, and efforts to ensure the gun compliance unit meets federal regulatory requirements.oMust be willing to work around potential allergens, narcotics, firearms, bodily fluids, and bio-hazardous and hazardous materials with proper training and personal protective equipment oCompose and draft documents, and/or correspondence; prepare paperwork and files, and organizing and filing documentation for various office processes; oScanning and uploading case files, and other documents as needed, working in collaboration with the Records Unit for public disclosure requests; oVerifying documentation and updating various electronic databases to include data entry; oManage and track data related to PMU projects, work orders and repairs; oOrganizing and filing training-related documentation and paperwork, scanning and uploading documents to an electronic system; oFacilitate supply and product orders; oOther duties as assigned.Experience, Qualifications, Knowledge, Skills This position requires skill in supporting an operational department/unit with a wide variety of administrative and clerical duties.Demonstrated qualifications required include:Strong communication and interpersonal skills with the ability to provide program-specific information such as rules, regulations and policies; to customers via in-person, telephone, or written communications, including greeting visitors, screening calls, scheduling meetings, directing and responding to public and internal requests.Demonstrated experience in conflict resolution and problem-solving techniques to resolve complaints and interpretation of procedures and policies.Writing skills sufficient to compose, edit and maintain a variety of documents, reports and correspondences using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully.Strong initiative and accountability in tracking work assignments, prioritizing workload, adapting to changes and following through on assignments.Maintaining records, tracking evidence for release.Ability to carry out assignments using standard office equipment such as personal computer, copier, fax, and multi-line telephone.Experience with or knowledge of inventory procedures to order and distribute supplies/equipment, knowledge of basic accounting skills.Good keyboarding skills with experience using Word, Excel, Outlook and database applications or other relevant software (minimum of 35 WPM).Skilled in working independently with minimal guidance.Strong organizational and multi-tasking skills.Confidentiality; skill in working with information that is highly sensitive in nature.Physical requireme