Job Description
Position Description The Administrative Support position provides general clerical, administrative, and customer service support to staff and the general public. This position is generally the first point of contact for incoming phone calls and in-person needs. The Administrative Support position performs data entry and clerical support throughout the department. Position Functions Serve as first point of contact for incoming callers, the public and outside agencies, respond to basic questions, relay messages and forward calls to appropriate parties. Collect and distribute daily mail and deliveries. Scan and upload documents to various systems. Prepare, transcribe, assemble, distribute and maintain correspondence. Record retention duties to include filing, entering and maintaining data in various systems. Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments. Perform related duties as assigned by supervisor. Maintain compliance with all county policies and procedures. Qualifications Education and/or Experience Required: High School Diploma or GED. One to two years of related experience in customer service, clerical, administrative, accounting or bookkeeping. Possession of or ability to attain a valid driver’s license. Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs. Additional Information Working Environment: Work is performed in an office setting where noise and interruptions often occur. Depending on setting, office setting may be located within a secure setting. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards. Must be able to lift and carry up to 25 pounds. Must be able to talk, listen, and speak clearly on telephone and in-person. Pennington County Benefit Summary The following is a summary of benefits available to full-time and part-time benefited employees of Pennington County. Heath Care Program Health – Pennington County has a self-funded health care program for employees and their dependents. Health Insurance and Prescription Drug is covered through Wellmark (Blue Cross Blue Shield). Two plans are offered: a traditional PPO plan with co-pay structure and a high deductible plan with higher deductible/out-of-pocket maximums. Dental – Dental coverage is provided through Delta Dental of South Dakota. 100% of usual and customary charges for preventive and diagnostic procedures are covered, after a $50 deductible per individual / $150 per family. Routine and restorative procedures, endodontics, periodontics, and major services are covered at 50%. There is an annual maximum of $1000 per individual. Orthodontics are not covered under this plan. Prescription – The Health care program includes retail and mail order (90-day supply) prescription coverage, both requiring an affordable co-pay. Co-pays do not accumulate toward satisfaction of the deductible or co-insurance limit. Note: Health care program coverage is effective on the 1st of the month following one complete month of employment. The program is available for employees and their dependents. Life Insurance Pennington County provides a $20,000 basic life insurance policy for every benefited employee. Optional supplemental life insurance can be purchased for employee, spouse, and dependent children. Employee Assistance Program Pennington County employees and family members may receive counseling services for issues relating to financial difficulties, marital and family distress, emotional problems, and alcohol or drug abuse. Generally speaking, as many as three visits annually are provided at no charge. Services are confidential. Retirement Plan Pennington County is a member of the South Dakota Retirement System (SDRS). The employee contributes 6% (8% for public safety) of gross wages. The contribution is matched by the County. Upon separation from employment with Pennington County, individuals who are fully vested in SDRS (three years of contributory service) have the right to receive a monthly lifetime retirement benefit at retirement age. Employ