Job Description
Who you are Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts What the job involves As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies This is a critical role that directly impacts our customers' success and product evolution You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI This is a hybrid role based out of our San Francisco, Chicago, Austin, and New York City hubs Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment Benefits Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA Flexible location and schedule options Competitive parental leave policy Company stock options 401k plan with employer contributions Learning and development stipend Generous PTO Distributed from Day 1: Our processes and operating cadence are built around a distributed culture SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco