Job Description
Job Summary: TPMG Responsible AI Program supports KPNC to responsibly, efficiently, and effectively develop, assess, and implement AI and algorithmic tools, while mitigating a broad set of risks, ensuring compliance, prioritizing equity, and positively impacting our patients, our staff, and our community. All operational TPMG AI and algorithmic software (including clinical decision support, AI/ML algorithms and tools, software as a medical device, predictive models, etc.) with emphasis on clinical care; undergo a risk review lead by the TPMG rAI team and our organizational partners. To support this work, the rAI Program is hiring a full-time TPMG Responsible AI Consultant to support and drive efforts to leverage algorithms and AI safely, effectively, equitably, and appropriately (minimizing risks and in compliance with all regulations). This role will help TPMG use AI to improve patient care, reduce clinician burden, and streamline workflows. Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within clinical settings within a technical area or workstream. Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state. Supports clinical or care delivery strategy and organizational alignment and prioritization of clinical initiatives by defining, developing, and evaluating performance metrics. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of care delivery or clinical initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring project plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within care delivery or clinical settings within a technical area or workstream by making significant contributions to projects to identify and resolve issues of importance to the organization; identifying and ensuring representation and inclusion of appropriate stakeholders and team members; building rapport and partnerships with stakeholder teams, third party vendors, and senior management to produce results that are outcome driven; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of key processes (e.g. quality management, project change management, communication) and facilitating decisions necessary for the delivery of initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; developing written materials for senior management other key clients; and making formal presentations and providing reports to various audiences as appropriate. Develops requirements for clinical, process, or system solutions within assigned technical area(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple requirements gathering methodologies to identify clinical, functional, and non-functional requirements; developing and documenting comprehensive case studies to assess the costs, benefits, and ROI of proposed solutions. Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes