AI Solutions Program Lead

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The AI Solutions Program Lead, will oversee the strategic alignment between the Prism team and NBCUniversal Business Units. The successful candidate will partner with the BU Stakeholders, Product and Engineering teams to ensure the successful execution of AI programs as well as process improvement activities in support of their respective BU. They will own the delivery of AI solutions and operational support inclusive of Intake process, discovery, scope, defining project phases and budget for initial build & on-going support, across each BU and Prism. This role is also responsible overseeing service delivery, program delivery, and AI operational support, representing services across Prism. Responsibilities The AI Solutions Program Lead will be responsible for ensuring that there is a clear, centralized process for AI initiatives intake, prioritization and value stories for their individual BU, Technical Project or Program. They will maintain a short\long term roadmap that aligns with the overall BU, Prism Technologies and Key Initiatives, and will ensure process alignment for BAU tasks and issue resolution and will drive the end-to-end delivery of strategic AI initiatives in support of the BU. They will be responsible for execution of specific BU AI Programs as well as other projects as assigned. Deliver AI solutions and operational support for the BUs, Prism Technologies or Key Projects. Own the delivery of AI solutions and operational support inclusive of discovery, scope, defining project phases and on-going support inclusive of hypercare & BAU transitions Represent the capabilities of Prism and the evolution of the business strategy. Influence, develop and align both near-term and long-term roadmaps for each BU by effectively scoping requirements, assessing LRP, and prioritizing requests. Provide clear communication on requirements, risks, impacts and strategy across various audiences inclusive of engineering, product, and cyber working teams as well as senior, executive leadership. Ultimately communicate effectively at all levels, manage risk and issue mitigation. Strong integration across multiple executive business partners and senior leadership and be available for any engagement needs. Be relied on to provide guidance to Prism teams on behalf of the business Coordinate project status meetings to monitor project health and budget, provide senior supervision, and serve as an escalation point when major issues emerge. Serve as a subject matter expert for his/her BU or program and provide technical guidance on existing platforms and business processes to project teams. Work with business leads to secure project acceptance, hand-off from implementation to operational teams, and to ensure adoption of new platforms. Standardize tools, templates, and methodologies for use in all major efforts, and ensure they are being consistently applied. Provide hands-on direction and leadership in analyzing and resolving operational challenges Act as a change agent by anticipating AI opportunities, proposing viable solutions, and enabling process/technical innovation Analyzes, evaluates, and overcomes program risks, and produces program reports for management. Works under the direct