Job Description
Job Summary: Provide essential support to nursing staff by delivering direct patient care, facilitating communication, and performing clerical duties. Essential Responsibilities: Fiscal Responsibility: Efficiently manage supplies and equipment, complete tasks promptly, and adhere to scheduled shift times using timekeeping systems. Demonstrate productivity, accept emergency department and float assignments, and contribute to waste reduction efforts. Quality: Participate in unit-specific documentation standards, stay current with policy updates, problem-solve, multitask within scope, and suggest improvements to enhance unit flow and patient experience. Accept delegated tasks appropriately and engage in teamwork. Patient Satisfaction: Promote positive patient experiences through timely responses, professional use of personal devices, maintaining a quiet environment, and purposeful patient rounding. Exemplify excellent guest relations with patients, families, and visitors. Patient Safety: Practice safe patient mobilization, implement fall prevention strategies, use two patient identifiers for all tasks, document unusual occurrences, and adjust care routines to meet individual patient needs. Adhere to HIPAA and social media policies. Professional Growth: Share knowledge with colleagues, participate in orientation and cross-training, demonstrate leadership, serve as a resource and preceptor, identify learning needs, and contribute to departmental goals and in-services. Customer Service: Engage patients and families with professionalism, maintain a quiet and flexible environment, practice AIDET communication techniques, foster teamwork, and provide holistic care to diverse patient populations. Education and Experience Required: High school diploma or GED required. Alternatively, a current or past CNA license or completion of a CNA program with 5+ years of CNA experience