Aisles Online Shopper

Additional Considerations (if any) - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Aisles Online Shopper Department: Aisles Online FLSA : Non-Exempt General Function Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers. Core Competencies: Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) Escorting them to the products they are looking for. Securing products that are out of reach. Loading or unloading heavy items. Making note of and passing along customer suggestions or requests. Performing other tasks in every way possible to enhance the shopping experience. Answers the teleph