Job Description
Job Description Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!! The Animal Care and Protective Services Department is actively seeking a Animal Services Assistant Supervisor. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. This is service maintenance work at the working supervisor level which includes assisting in the enforcement of animal care and control laws, involving the apprehension of stray, free-roaming, injured, and diseased animals; investigation of animal cruelty complaints to include working crime scenes, collecting evidence, and writing professional reports for submission to the State Attorney’s office for prosecution; issuance of warning notices and citations; educating the public; and performing related administrative support work. Work requires knowledge of the applicable laws, techniques, methods, and procedures used in enforcing animal care and controls laws. As well as a knowledge of supervisory methods, practices, and procedures which involve the use of specialized skills which are acquired through a combination of training and considerable on the job experience. Assigns, monitors, reviews, and evaluates the work of assigned staff. Work schedule involves weekends, subject to on-call and call-out assignments, and/or rotating shifts. Contacts with others require skills in understanding and influencing people and are important in responding to and resolving complaints and supervising assigned staff. Skills of persuasiveness, assertiveness, and sensitivity to others point of view are often required to influence behavior, change an opinion, or turn a situation around. Work is standardized in that tasks are covered by substantially diversified procedures and specialized standards and, because of changing priorities or differing situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence. Work involves differing situations requiring the use of judgment in search for solutions or new applications within ones’ known experiences. Work is performed in field and office environments, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals but the hazards are known, somewhat predictable and mostly controllable. Operates standard office equipment such as personal computers, two-way radios, euthanasia equipment, and animal capture equipment. Operates a motor vehicle. Physical demands consist of operating a vehicle, sitting, standing, walking, bending, stooping, climbing, running, and occasionally lifting animals weighing more than 50 pounds. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques and well-defined policies, and the worker plans and organizes the work, determines own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and adherence to established methods, standards, and policies. Examples of Work Assists with planning, organizing, and directing the day-to-day operations of the animal care facility. Determine priorities, schedule, and assign work as required; Implement management decisions through the work of subordinate employees; Solve problems within the team related to work assignments. Provide hands-on advice and assistance on work processes, best practices, and subject matter expertise to subordinates; Assist in the review and development of routine procedures to ensure timely and accurate accomplishment of established operational goals. Supervise and train assigned staff, evaluate performance, and initiate corrective action as needed; assess staffing needs and assist in the recruitment of staff. Reviews, corrects, processes and/or maintains records and reports of officer trip sheets, affidavits, warning letters, citations, incidents, bites, and all animals impounded for health observation and suspected of having rabies or other infectious or contagious diseases. Participate in the interview process for the selection of new staff. Maintain required documentation, compile data, and complete reports. Attend meetings as required. Investigates