Job Description
Position Description The Applications Analyst will be the primary contact for the Office of the County Engineer (OCE) to maintain system-level configuration. It will be responsible for the support of both internal and external users. The Analyst will be required to be highly responsive and able to prioritize end-user needs in the best interest of OCE. The Analyst will liaise with Trimble (eBuilder) and Tri Riga and end users to implement any required account-level modifications, including changes in data fields, reports, dashboards, and templates. The Analyst will assist OCE with project initiation and provide relevant assistance and resources to project managers and any additional duties as necessary. In addition, the analyst will be responsible for supporting the capital and facilities project management teams as well as assisting in the design and configuration of enterprise solutions and responsible for the ongoing support for these solutions. Maintaining and supporting the OCE Program Management Information System (PMIS) Work on the assigned support requests captured in the tracking system Follow up with users on support calls for more clarification and resolve the system issue Revise and update system training materials and guidelines documentation Taking ownership of system issues and seeing problems through to resolution Providing technical support to users Creating new projects in the system Developing or modifying standard reports in the system Providing support and delivering training to internal and external users Manage all aspects of the project related to systems and technology and their specific application for the division. Work with the projects team and perform requirement analysis, define solutions for identified Tririga requirements and problem solving, and prepare detailed training modules. Hands-on experience with Tririga platform and application, including data migrations and/or integrations. All other duties and responsibilities as assigned Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Associate's degree or higher in Business, Computer Information Systems, Construction Management or related field One year of work experience Experience in Trimble (eBuilder) & Tririga is a plus Experience as a Software as a Service (SaaS) administrator General understanding of engineering and construction terminology Experience with Power BI reporting, Quickbase and other reporting tools is a plus Prior experience with writing and analyzing business and system requirement documents that convey complex business analysis and technology solutions Experience in forecasting, financial, and project analysis combined with an understanding of key performance indicators NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Bachelor's degree or higher in Business, Computer Information Systems, Construction Management or related field 1 to 2 years of work experience Experience in Trimble (eBuilder) & Tririga is a plus Experience as a Software as a Service (SaaS) administrator General understanding of engineering and construction terminology Experience with Power BI reporting, Quickbase and other reporting tools is a plus Prior experience with writing and analyzing business and system requirement documents that convey complex business analysis and technology solutions Experience in forecasting, financial, and project analysis combined with an understanding of key performance indicators General Information Position Type, and Typical Hours of Work: Full-Time | Regular | 40 hours per week. Subject to early mornings, late evenings, weekends, and holidays at times, depending upon the project or workload. Salary Commensurate with exp