Job Description
About the Team: SMBF Production Management Our Production Management team provides critical business and technical support to the Security Markets, Banking and Functions (SMBF); working collaboratively to ensure that our platforms and services operate for our clients, whenever they need them. We act as highly skilled and valued partners to our businesses. Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments. We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur. Citi's distinct global network of people, data and relationships creates a mindset that allows us to identify opportunities, manage risks and connect dots for our clients in ways that others cannot. Our people really do make all the difference in our success. We're a forward-thinking team. We're looking for ambitious, capable professionals who thrive on collaboration and want to improve how things are done. In return, we offer rewarding work in a supportive environment, clear opportunities for progression and exciting company benefits. Role Overview Citi Wholesale Lending is undergoing a significant multi-year technology initiative to modernize its core accounting and loan servicing applications for Agency, Non-Agency, and Bi-lateral businesses globally. This strategic transformation centers on migrating to and optimizing the Loan IQ platform, with the goal of supporting growth, enhancing efficiency, and mitigating operational risks by transitioning away from current legacy products. The success of this critical program hinges on establishing a robust, full-service Lending Production Support team. As an Apps Support Senior Analyst, you will be pivotal in ensuring the continuous operation an