Job Description
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Applied AI Health System Engineering team, you will lead the development of AI, GenAI, and ML solutions tailored to the complex needs of health system and health plans. As a Senior Manager, you will drive use case development across clinical decision support, population health risk stratification, clinical research, and operational efficiency — translating ambiguous healthcare challenges into production-grade AI solutions. You will architect and build production-grade RAG pipelines, MCP connections, agentic AI workflows, and MLOps frameworks, managing daily operations across global delivery teams while engaging health system leaders at the executive level to ensure measurable clinical and operational impact. Responsibilities Oversee the development of healthcare AI and GenAI solutions, including clinical use case design, analytical modeling, prompt engineering, and RAG pipeline development Lead large healthcare data science engagements, innovating delivery processes and driving continuous improvement across use case development lifecycles Maintain operational excellence while engaging health system clinical, financial, and operational leaders at a senior level to align AI initiatives with organizational priorities Guide teams in processing clinical notes, claims data, ADT feeds, and other structured and unstructured healthcare data sources for use in AI and LLM-powered solutions Manage daily operations of a global healthcare data science team, overseeing model development, MLOps practices, and model governance across client engagements Contribute to the creation of healthcare AI proof of concepts, pilots, and production use cases spanning clinical decision support, revenue cycle, population health, research (including images and genomics) and operational optimization Foster a collaborative environment across clinical, technical, and operational team members to solve complex health system data science challenges Maintain excellence in client service and satisfaction, helping health system clients realize tangible value from AI and ML investments What You Must Have Bachelor's Degree 12 years of experience, with meaningful exposure to healthcare data science, health IT, or AI solution development for health system clients At least 6-7 years of experience at a health system Preferred Knowledge/Skills Demonstrates in-depth level abilities and/or a proven record of success managing the identification and addressing of health system needs Domain expertise in the healthcare value