Area Branch Manager

HireQuest Direct "Workforce Solutions on Demand" Bilingual is a PLUS Position Type: Full-Time Exemption Status: Exempt (Salary + Monthly & Quarterly Bonus) Hours per Week: Minimum 40 Area Branch Manager Phoenix Market Join Our Team at HireQuest Direct - Deliver Exceptional Frontline Service While Changing Lives! HireQuest Direct is a leader in Construction, Industrial, and Hospitality staffing, and we take pride in delivering exceptional frontline customer service to both our clients and our workforce. We don’t just fill positions, we create meaningful connections that positively impact people’s lives and keep businesses moving. Ready to lead a fast-paced team, build strong client relationships, and make a real impact in a growing staffing organization? We’re looking for a driven, people-focused Area Branch Manager to oversee branch operations across the Phoenix market. This is more than an operations role; it’s an opportunity to lead teams, solve problems, grow business relationships, and help shape a high-performing market. If you thrive in a fast-moving environment where no two days are the same, this may be the opportunity for YOU! What You’ll Do: As the Area Branch Manager, you’ll be the heartbeat of daily branch operations, ensuring exceptional service, strong team performance, and profitable growth. You’ll: Lead and support branch teams while promoting a positive, accountabilitydriven culture Coach, train, and develop employees to help them succeed and grow Partner closely with Business Development and customers to solve staffing challenges quickly Build and maintain strong customer relationships through regular visits and communication Schedule and attend recruiting events, job fairs, and community hiring events Handle escalated employee and customer issues with professionalism and urgency Manage payroll payouts, billing, invoicing, certified payroll, and collections Coordinate field team member dispatching and staffing operations Conduct workers’ compensation investigations and unemployment claim management Ensure branch compliance, operational efficiency, and excellent customer service standards Create schedules, conduct employee reviews, and provide ongoing coaching and performance management What We’re Looking For: We’re seeking a motivated leader who can balance operations, people management, customer service, and problem-solving with confidence. Qualifications: High School Diploma or GED required; college degree preferred 2+ years of overall work experience 1+ year of experience in sales and customer service 1+ year of leadership or supervisory experience Staffing industry experience is a plus Reliable transportation with a clean driving record Ability to work weekends as needed Must pass background check and drug screening Skills That Will Help You Succeed: Strong communication and relationshipbuilding skills Excellent organization and time management Ability to multitask and prioritize in a fastpaced environment Calm under pressure and solutionoriented Strong attention to detail Teamplayer mindset with the ability to lead independently Passion for helping employees and customers succeed Why Join Us? Opportunity to lead a growing market Fastpaced, teamoriented culture Career growth and leadership development opportunities Ability to make a direct impact on employees, customers, and operations A role where your leadership truly matters If you’re energized by helping others, operations, recruiting, and customer relationships, and you want to be part of a company that values hustle, teamwork, and accountability, apply today. About HQ Direct LLC HireQuest Direct is a nationwide staffing company specializing in construction, light industrial, hospitality, and event staffing. With locations across the country, we connect reliable workers with companies that need skilled and general labor fast. For two decades, we’ve supported contractors, developers, and businesses with dependable staffing solutions built on safety, reliability, and service. We are an equal opportunity employer and value diversity at every level of our organization.