Job Description
Description: Your journey begins now! At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in. Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose. The Assistant Banquet Manager will work closely with the Senior Operations Manager to support and elevate the overall management of banquet operations, providing leadership to captains and service staff. This role ensures event setups, staffing, and service execution exceeds guest expectations. ESSENTIAL FUNCTIONS: Oversee daily banquet operations, including simultaneous events Attend Weekly EO meetings, aligning Sales Team with Operations Review EOs and ensure all setups align with event specifications Assist with scheduling, staffing levels, and timekeeping accuracy Train and coach captains and banquet service staff Respond to and resolve guest issues and operational challenges with measured care Support inventory control of linens, equipment, and supplies Ensure compliance with safety, sanitation, and service standards Oversee bar staffing levels, bar setup standards, and inventory usage Ensures compliance with alcohol laws, ID checks, and safety protocols. Ensures financial policies are followed and cash controls are executed Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry.