Job Description
Assistant Community Manager Fairview Springs | LMS Multifamily | Covington, GA Full-time • Multifamily Residential • 2+ Years Experience Preferred Life at Fairview Springs in Covington, GA Fairview Springs is nestled in Covington, Georgia — a welcoming Southern city known for its historic town square, scenic Cricket Frog Trail, and a thriving arts and dining scene. Just 35 miles from Atlanta, Covington offers the warmth of small-town living with easy access to big-city opportunity. Residents love it for its tree-lined neighborhoods, family-friendly atmosphere, and strong sense of community. At Fairview Springs, we don’t just manage apartments — we build a place people are proud to call home. About the Role We’re looking for a motivated, people-first professional to join our team at Fairview Springs as an Assistant Community Manager. In this role, you’ll be a key part of creating a vibrant, well-run community where neighbors feel valued and at home. You’ll work alongside the Community Manager to drive leasing, deliver exceptional resident experiences, and help maintain a property that stands out in the Covington market. The ideal candidate brings multi-family leasing and management experience, thrives in a fast-paced environment, and has a genuine desire to grow into a leadership role. If you’re self-motivated, communicative, and passionate about building community — we want to hear from you. Position Objective Maintain and increase occupancy for the property by creating community and delivering genuine value for our neighbors. What We’re Looking For Self-motivated and self-directed with a drive to exceed goals Strong verbal and written communication skills Ability to develop into a team leader Safety-conscious and able to work well under pressure Genuinely people-focused with a passion for building community Key Responsibilities Leasing & Marketing Convert telephone inquiries into property visits, maintaining a call-to-show ratio of at least 65% Guide prospects through apartment tours using relationship-based selling; target a deposit-to-show ratio of 50% or higher Follow up with prospects and manage daily traffic logs in the property software Prepare and walk model units daily to ensure show-ready presentation Conduct quarterly competitor visits and complete weekly market surveys Support outreach marketing by connecting with local businesses in the Covington community Manage and grow the property’s presence on Facebook, Instagram, and other social platforms Monitor and respond to online reviews to maintain a strong digital reputation Assist in resident retention by contacting residents on the renewal expiration report each month Lease Administration & Resident Relations Process lease applications, conduct required screening and reference checks, and ensure all files are accurate and complete Conduct move-in inspections and review welcome packets with new residents promptly Enter daily resident relations notes and prepare service requests in the property management system Address resident concerns including rent payments, maintenance requests, and neighbor matters professionally Assist with community newsletters, promotional flyers, and resident events Attend all resident events (advance approval required for any absence) Accounting & Compliance Collect, record, and deposit daily rental payments, application fees, and security deposits Assist in preparing weekly and monthly financial reports Support timely legal action for evictions when necessary Complete initial and annual Fair Housing training and all assigned online training on schedule Requirements & Qualifications High school diploma or GED required; two years of college preferred Two or more years of related experience in multi-family property management or leasing Strong verbal and written communication skills with residents, staff, vendors, and leadership Proficiency in Microsoft Word, Outlook, and Excel; Yardi Voyager experience is a plus Ability to work effectively under pressure and manage competing priorities About LMS LMS is a vertically-integrated multifamily real estate firm with over 20 years navigating the Southeast market. We manage more than $1.5 billion in assets and currently have more than $150 million in active construction and development projects. Our mission is simple: Create Community and Create Value