ASSISTANT DIRECTOR QUALITY ASSURANCE

Assistant Director of Quality Assurance (ADQA) The Assistant Director of Quality Assurance supports the Director of Quality Assurance in strengthening and sustaining quality, compliance, and continuous improvement across assigned programs. This leadership role helps ensure regulatory readiness, accreditation alignment, and effective quality systems while partnering with program leadership to promote high-quality, person-centered, and trauma-informed services. The ADQA translates quality standards into consistent operational practice through audits, monitoring activities, corrective action planning, training support, and performance improvement initiatives. Key Responsibilities Quality Assurance & Compliance Assist in planning and conducting QA reviews, site visits, and chart/record audits Support compliance with licensing, accreditation, certification, and regulatory standards Participate in external audits and reviews (state agencies, funders, accreditation bodies, fidelity assessments) Coordinate compliance documentation, tracking tools, and reporting systems Identify trends, risks, and service gaps; prepare written findings and recommendations Quality Improvement & Corrective Action Support Quality Improvement Plans and departmental QA strategy Analyze incident trends, investigations, restrictive procedures, and plans of correction Promote sustainable corrective actions with measurable performance improvement Support KPI tracking systems and quality infrastructure development Leadership & Cross-Functional Collaboration Serve as a Quality Assurance resource to Regional and Program Directors Collaborate on initiatives that strengthen service outcomes, safety, and operational co