Job Description
Assistant Facilities Manager – JLL What this job involves: JLL is seeking an Assistant Facilities Manager to drive operational excellence at our client site by coordinating maintenance activities, managing contractor relationships, and ensuring facility safety and compliance. This role serves as the essential link between vendors, stakeholders, and site leadership—supporting uninterrupted operations in a fast-paced industrial environment. You'll take ownership of maintenance coordination, compliance tracking, and service delivery while working independently to solve problems and keep facilities running efficiently. If you thrive in dynamic environments and are passionate about operational excellence, this is your opportunity to make a direct impact at one of the world's leading real estate services firms. What your day-to-day will look like: Coordinate ongoing facility maintenance operations to ensure seamless site functionality and support continuous operational needs across all building systems. Plan, schedule, and oversee third-party contractors and service providers, ensuring all work is completed safely, on time, and in full compliance with site requirements and safety protocols. Serve as the primary point of contact for maintenance communication, effectively liaising with internal stakeholders, vendors, and site leadership to address needs and resolve issues promptly. Manage maintenance work requests from initiation through completion, tracking progress through CMMS and providing timely follow-up to meet service level expectations. Support fire and life safety compliance efforts by coordinating inspections, maintaining documentation, and ensuring regulatory tracking for fire extinguishers and related safety systems. Oversee preventive maintenance programs and respond to ad hoc facility service needs, maintaining accurate records of all maintenance activities, service reports, and compliance documentation for audit readiness. Provide regular status updates to key stakeholders, proactively communicating issues, risks, and progress to ensure alignment and swift resolution of maintenance matters. Required Qualifications: Minimum five (5) years of relevant experience in facilities management, maintenance coordination, or related industrial operations environments. High School Diploma or equivalent required; Associate's or Bachelor's degree in Facilities Management, Engineering, Business, or related field preferred. Proficiency with Computerized Maintenance Management Systems (CMMS) for tracking work orders, service requests, and managing asset data. Working knowledge of building systems including mechanical and electrical components, general maintenance practices, and safety protocols. Excellent organizational, multitasking, and communication skills with demonstrated ability to work independently with minimal supervision while maintaining accountability and attention to detail. Proven ability to coordinate and manage third-party contractors and service providers in structured, compliance-driven environments. Reliable transportation and ability to travel between client sites as needed to support operations. Preferred Qualifications: Progressive experience in corporate, industrial, or third-party facilities/property management service environments with demonstrated vendor oversight capabilities. Exposure to event coordination, conference services, workplace experience programs, visitor services, or site hospitality functions within corporate settings. Knowledge of purchase order processes, vendor onboarding procedures, and basic financial tracking for facility operations. Understanding of health, safety, and environmental (HSE) programs, including participation in safety committees or compliance tracking initiatives. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams) and standard business systems with strong technical aptitude. Ability to provide back-up support to Account Lead or Client Building Operations personnel as needed during peak periods or absences.