Job Description
Job Summary We are seeking a dynamic and experienced Assistant General Manager to join our team and lead operations with enthusiasm and expertise. This pivotal role involves supporting store management in driving sales, enhancing customer experience, and ensuring smooth daily operations. The ideal candidate will demonstrate strong leadership, exceptional communication skills, and a passion for hotel management. You will play a key role in motivating staff, managing inventory, overseeing sales strategies, and maintaining a positive environment that fosters growth and excellence. Duties Assist the General Manager in overseeing all functions, including sales, customer service, inventory control, and staff management Lead employee orientation, training & development initiatives to ensure team members are knowledgeable and motivated Manage daily operations such as shift management and room operations management Conduct interviews and recruiting efforts to build a high-performing team aligned with company standards Supervise staff performance through coaching, feedback, and supervising experience to promote a cohesive work environment Ensure compliance with company policies, safety regulations, and procedures, including phone etiquette and organizational skills Qualifications Proven experience as an Assistant Manager or in a supervisory role with demonstrated leadership abilities Excellent communication skills in multiple languages or bilingual proficiency preferred for diverse customer interactions Skilled in negotiation, employee orientation, interviewing, recruiting, payroll processing, bookkeeping & inventory management Familiarity with PMS systems, POS systems, and residence management systems Demonstrated ability to manage teams effectively through supervision experience and leadership qualities Experience in hotel or condo property management Ability to multitask efficiently while maintaining attention to detail in fast-paced environments Join us as an Assistant General Manager where your leadership will inspire teams to deliver outstanding customer service while driving hotel success. We value energetic individuals who thrive on challenges and are committed to excellence. This is more than a job—it’s an opportunity to grow your career! Work Location: In person