Job Description
Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Danny Meyer’s Union Square Hospitality Group—has been one of the country’s most beloved restaurants for over 40 years. In our second home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since we opened in 1985. Designed by Rockwell Group, our new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment. Union Square Cafe has won five James Beard Awards and earned Zagat Survey’s 1 ranking as New York’s Most Popular Restaurant an unprecedented nine times. Who you are: The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals. What you’ll do: Consistently deliver a culture of Enlightened Hospitality to guests and team members Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development Consistently looks for internal and external opportunities to build our growing team Fosters a positive, collaborative work environment for both the service and kit